Client Servicing
Customer Service Executives usually work to solve customer service problems in the banking, health care, and technology sectors. To identify their needs and answer questions or concerns about company goods or services, they connect with current customers either in person, over the telephone, or via email.
RUDDERLY MENTORSHIP PROGRAM
Professionals from the industry take you under their wing. Personalised 1-1 mentorship
1 ON 1 TIME WITH SUCCESSFUL PROFESSIONALS ACROSS INDUSTRIES
IMMERSIVE MENTORSHIP STRUCTURE WITH A REAL WORLD ASSIGNMENT, TO GIVE YOU A SNEAK PEAK
BECOME A MENTOR
GIVE
BACK
FLEXIBLE TIMING
ALTERNATE
INCOME
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KEY SKILLS
Communication
In depth knowledge about the company you are working for
Understanding the needs of the client
Strategic
Negotiation
Empathy
Leadership
Understanding Customer Relationship Management (CRM) softwares
Social
Interpersonal Skills
Multitasking
PROS
You can make a substantial difference to your client’s business
You may end up working with high-end clients which will be helpful for your CV
You end up becoming an integral part of your client’s marketing team
Building strong clien networks
Good career option if you like to solve problems and take strategic decisions
CONS
You may have to focus on many clients at a time which can be stressful
Difficult to prioritise your clients as deadlines may coincide
Keeping up with your client's demands can be tricky
Sometimes the projects you get may not pay you enough
Handling many clients at a time may compromise on your engagement
OPPORTUNITY TYPES
GOT WHAT IT TAKES?
Marketing Department
Commercial Organisations
Marketing Agencies/Consultancies
Good with convincing and negotiating with people
Good with communication and making contacts
Analytical and strategic bent of mind
Interest in marketing
Ability to solve problems
Can multitask like a pro