Community Manager

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KEY SKILLS

  • Creative Spirit

  • Ample Curiosity

  • Analytical Mind

  • Passion and Loyalty

  • Oodles of Patience

  • Empathetic Understanding

  • Business Savvy

  • Excellent Organizational Skills

  • A Knack for Understanding People

  • Excellent Creative 

  • Communication Skills

  • Project Management

  • Organizational skills

  • Data Analysis Skills

  • Negotiation Skills

  • Language

PROS

  • You get to speak to passionate, like-minded people every day.

  • You get to understand human behaviour.

  • You learn a lot.

  • You can work from where ever you are.

  • There is an increase in community managers as the usage of the internet grows.

CONS

  • It’s often difficult to find the middle ground between chat and promotion.

  • A community never sleeps so you have to work at different time zones.

  • It is difficult to post a good range of content that can take time and there’s a risk that I’ll be seen as too spammy.

  • There is a lot of negativity that you have to face.

  • It is difficult to make everyone happy.

OPPORTUNITY TYPES

GOT WHAT IT TAKES?

  • Companies

  • Freelancer

  • Agencies

  • Business

  • Firms

  • Websites

  • Online Platforms

  • Celebrities

  • You like to do the creation and management of content.

  • You know how to do the monitorization of social networks.

  • You would love to do social media analytics. 

  • You can create an action plan for digital marketing.

  • You would love to do have a connection with the community and help the brand to grow.

  • You can direct the communications and actions for the company.

  • You need to pay attention to what the internet is saying about the brand you are working for.

KEY OPPORTUNITIES

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Podcasts

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Interesting Facts about the career

Day to Day responsibility of Community Manager

  1. Set and implement social media and communication campaigns to align with marketing strategies. Provide engaging text, image, and video content for social media accounts.

  2. Respond to comments and customer queries in a timely manner.

  3. Monitor and report on feedback and online reviews.

  4. Organize and participate in events to build community and boost brand awareness. 

  5. Coordinate with Marketing, PR, and Communications teams to ensure brand consistency. 

  6. Liaise with Development and Sales departments to stay updated on new products and features.

  7. Build relationships with customers, potential customers, industry professionals, and journalists. 

  8. Stay up-to-date with digital technology trends

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