A Hotel Manager oversees all operations and day to day activities in a hotel organization. To further enhance customer experience, Hotel Managers track employee performance and conduct daily assessments, collect payments and hold budgets, funds, and expense records. They also resolve hotel facilities, amenities, and policy problems., and organize operations, establish and incorporate a marketing approach to advertise the facilities and amenities of the hotel.
Mentors from the field
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Journalist, communist & editor for Hindustan Times, DNA & Nat Geo Traveler. She's covered stories from travel start-ups, communities, gentrification, gender issues, and human rights.
Career prospects & criteria
Understand the prospects within the career & the education & other skills you need to make it.
BSC/BA in Hotel Management/ BBA hospitality
MSC/MBA/MA in Hotel Management
What you need to get started
Hands-on experience in customer-focused work such as catering, bar or retail work, can be useful.
Strong communication skills
Patient and polite when interacting with guests
Good organizational skills
Good team member
Efficient at Multitasking
Logistical planning skills