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Insurance Technology

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Technology has made the insurance claims experience more effective, reliable, and easier to use than ever before. Insurance technicians provide assistance and support in all fields of insurance operations. They carry out a large part of the clerical and administrative work, such as regular communications, updating of records, and dealing with client enquiries.

Mentors from the field

Learn about the field . What day to day work would look like . Growth opportunity & prospects . Interview preparation . Transition advise . Networking 

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JOSIE LANE

Current position

Journalist, communist & editor for Hindustan Times, DNA & Nat Geo Traveler. She's covered stories from travel start-ups, communities, gentrification, gender issues, and human rights.

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Career prospects & criteria 

Understand the prospects within the career & the education & other skills you need to make it. 

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Educational Qualifications

  • Bachelor-level degree in the field of management, insurance, banking or sales.

What you need to get started

Soft Skills

  • Good communication

  • Professionalism

  • Teamwork

  • Customer service skills 

  • Analytical skills

  • Organizational skills

  • Technical skills

Technical Skills

  • Processing claims details and issuing forms.

  • Gathering supporting information like receipts, photographs or accident reports

  • Checking proposal forms from customers or brokers

  • Checking policies cover claims and that premiums have been paid.

  • Calculating quote premiums

  • Advising customers about insurance cover and renewals

  • Arranging for payment on straightforward claims

  • Advising customers about insurance cover and renewals


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